FAQ

Standard production times can vary from 5 to 15 business days after artwork approval, depending on the product and decoration method. Expedited services may be available for an additional charge.

Yes, most suppliers provide samples on request. Some may offer free samples, while others charge a fee that might be credited back upon placing a full order.

Pricing typically depends on the type of product, the quantity ordered, the decoration method, and other factors like setup fees and shipping costs.

Yes, bulk orders often qualify for volume discounts. The more you order, the lower the cost per item, as fixed costs like setup are distributed over a larger number.

Typically our orders are delivered within 7-10 days of order processing.

All orders ship regular ground for a flat rate of $15 regardless of the quantity of items ordered.

Promotional products are items used to promote a brand, company, or event. They can range from apparel and drinkware to tech gadgets and stationery, usually branded with a company’s logo or message.

Promotional products are effective for increasing brand recognition, fostering customer loyalty, and serving as a tangible reminder of a business or event. They are often kept and used, providing continuous exposure to the brand.

Most suppliers require vector files for logos and designs, typically in AI, EPS, or PDF formats, with all text converted to outlines to ensure accuracy and quality in printing. If the only available file type is JPG or PNG additional fees may be applied to convert the image.

Many suppliers offer graphic design services to modify or recreate artwork to meet production requirements, often at an additional cost.

Common methods include screen printing, embroidery, laser engraving, and sublimation. Each method has its advantages, depending on the material and desired effect.

The choice depends on the product material, the complexity of the design, durability needs, and budget. Decorations are defined at the individual product level to ensure the best method is used.

Care instructions vary by decoration method and fabric type. Generally, it's recommended to wash decorated apparel inside out in cold water and hang it to dry or use a low heat setting.